FAQs


  • We’ve compiled answers to the most frequently asked questions about our products, orders, and services to help you shop with confidence. If you don’t find what you’re looking for, feel free to contact our customer support team at [email protected]
  • 1. How do I choose the right size for men’s and women’s sportswear?

    We provide a detailed size chart for every product category, including chest, waist, hip, and inseam measurements. 

    2. Do your sizes run true to standard US sizing?

    All of our products run true to standard US sizing, you can choose the size you usually wear.

    3. How long will it take to receive my order?

    Standard shipping within the United States typically takes 5–10 business days from the date your order is dispatched. For orders shipped to Canada, standard delivery usually takes 7–14 business days from the date of dispatch. These timeframes are estimates only and may be affected by carrier delays, customs inspections, weather conditions, or peak seasonal demand.

    4. What is your return policy?

    If you wish to secure a different size, color, or style, we recommend two simple steps: first, initiate a return for the original item in accordance with our return policy; second, place a new order for the desired product. This approach allows us to process your request quickly and ensures you receive the new item as soon as possible.

    5. Are return shipping costs covered?

    We cover return shipping costs if the item is defective, damaged, or if we sent the wrong product. 

    6. Is my payment information secure?

    Absolutely. We use industry-leading encryption technology (SSL) to protect your personal and payment information. We never store your credit card details on our servers—all payment processing is handled by secure, trusted third-party providers to ensure your data remains safe.