At , we are committed to providing secure, transparent, and hassle-free transactions. This Payment Policy explains our accepted payment methods, billing practices, authorization procedures, and refund handling.
We accept the following major credit and debit cards for online purchases:
Visa
Mastercard
American Express
All payments are processed through a PCI DSS–compliant third-party payment processor that uses industry-standard encryption to safeguard your financial information.
For your protection, does not store your full credit or debit card details on our servers. All sensitive payment information is handled exclusively by our authorized payment partner in compliance with global security standards.
All orders shipped within the United States are billed in U.S. Dollars (USD).
If our website displays currency conversions for browsing convenience, such amounts are informational only. Your final charge will always be processed in USD based on your shipping destination.
If your payment card is issued by a non-U.S. bank, your financial institution may apply foreign transaction fees or currency conversion charges. These fees are determined solely by your bank and are not collected or controlled by .
When you place an order, your bank may initiate a temporary authorization hold for the full order amount. This hold verifies card validity and available funds and does not constitute a final charge.
Your card will be charged only when your order is confirmed and prepared for shipment, at which point the authorization is converted into a completed transaction.
If a payment is declined or flagged for security reasons—such as a billing address mismatch or unusual activity—we may contact you for additional verification. In certain cases, we may request limited documentation (such as a redacted billing statement or government-issued identification) to confirm authorization.
If verification cannot be completed in a timely manner, we reserve the right to cancel the order to prevent fraudulent activity.
All approved refunds are issued only to the original payment method used at checkout. We do not offer cash refunds, store credit, or refunds to alternative accounts unless required by applicable law.
Once a returned item is received and inspected—or a refund is approved for a defective or incorrect item—we will process the refund within 1 business day and send a confirmation email.
Refunds typically appear in your account within 5–10 business days, depending on your bank or card issuer’s processing timelines.
If you have not received your refund:
Review your bank or credit card statement—refunds may appear under a different merchant descriptor.
Contact your financial institution to confirm whether the refund is pending.
If more than 10 business days have passed since our refund confirmation email and the refund is still not visible, please contact us at [email protected] with your order number and refund details. We will investigate promptly.
If you have any questions regarding payments, billing, or refunds, please contact our support team at:
[email protected]
